As many of the other reviewers, I was not able to find a stylist in Madison I liked and who could handle my hair. It is thin and has stubborn crazy frizzy curl in the back of my head with a straight top layer. Katelin listens carefully, has great suggestions, and ultimately does a great job with my hair. Menopause made my hair mousy and dull, but with highlights (first time in my life for me) and the Duncan house brand “everyday miracle treatment” my hair looks bright and shiny again. I would highly recommend Duncan Edwards. They seem to have many talented stylists at their salon. You see the same faces each time you go there, which means the staff is happy there and so are the customers!